faqs

Frequently Ask Questions

 

production and design

all products are made to order - designed and crafted with love

all fabric is printed in madrid &  all products are made from our studio in lavapies

all made obvious prints are designed in-house - making them completely unique - taking inspiration come from the natural world - in keeping with the theme of the environment and sustainability

orders

how we process your orders - how we ensure zero waste and how to be part of the process

once you place an order online we will start making it - this ensures that there is no waste and all items have a home to go to

all items are made to order, please allow 2-3 weeks for this process

you will receive an email you once your package as been shipped with a tracking number - due to COVID-19 delivery times may vary - however all items are tracked and insured 

you will receive an email to confirm your order

pick up & shipping policy

remember all products are made to order

european union & united kingdom

after your item(s) have been crafted it depends how far you are from the made obvious studio 

pick up in Madrid: 24-48h

domestic shipping in Spain: 3-4 days *

shipping throughout the EU:  Up to 2 weeks *

*Please note that the covid19 regulations/restrictions - delivery timeframes may vary 

returns and exchanges

refunds and exchanges can be issued, if the product is returned in its original condition within 14 days of receipt - for further info please email madeobviousbusiness@gmail.com

please return your item(s) to us within 14 days of receipt - please be sure to return your item(s) in the same condition as you received them as we're unable to refund or exchange items that are returned to us in an unsaleable condition

sustainable production & socially responsible

we think about the environmental - social and ethical impact in everything that we do

we are fully committed to being 100% sustainable brand and each day we are getting closer to our goal

the global organic textile Standard (GOTS) is the worldwide leading textile processing standard for organic fibres - including ecological and social criteria - backed up by independent certification of the entire textile supply chain - this fabric is used for all the products we make 

all fabric left over from our fabric cutting is used to create patchwork eye and body pillows

all our boxes are made from recycled materials and are recyclable - our logo is printed on them with water based ink

pillows

Approximately 250 grams

Approximately 600 grams

certified organic flaxseed sourced from india & eu certified Bio lavender from provence - France 

place it in a freezer for a minimum of 30 minutes - it can be left overnight or stored in the freezer for when ever you might need it 

place it in a microwave at 600w for 30 seconds

remove the cover and wash it at 30°C

laundry Care

in order to reduce fabric waste we do not include care labels in our garments 

all our fabric is 100% cotton and can be washed at 30°C and ironed on a medium heat, it can also be both tumble dried and/or professionally dry cleaned